- Payment options we accept
- How deposits and withdrawals flow
- Limits, currencies and fees
- Verification and account checks
- Payment timelines and queues
- Common payment issues we resolve
- Responsible payment practices
- Our payments wrap-up
Payment options we accept
The cashier offers a focused selection of methods so deposits and cashouts move through known rails. Cards remain the everyday choice for most of our players, e-wallets cover members who favour a individual balance, bank account transfer handles higher sums, and Bitcoin is available for players who already hold crypto. Every option on casino cashback is set up for the same result: funds arrives in your playing balance or reaches your verified account without unnecessary detours. We set out the practical details instead of marketing shorthand so you can match the method to your needs before you commit a cent.
Here is the at-a-glance comparison our finance team keeps live. All minimums are the smallest single transaction our cashier supports on each rail.
| Method | Example deposit minimum | Usual processing period | Fee |
|---|---|---|---|
| Visa / Mastercard | 10 EUR | Instant for deposits; 1–3 banking days for withdrawals | None from our side |
| E-wallets (Skrill, Neteller) | 10 EUR | Instant for deposits; under 24 hours for withdrawals | None from our side |
| Bank wire transfer | 50 EUR | 2–5 banking days both directions | None from our side |
| Bitcoin | 0.0002 BTC | After network confirmations, usually under 1 hour | Network charges only |
How deposits and withdrawals flow
Each deposit follows the same four stages on our side: you choose the method, you set the amount within the published range, our system routes the request to the processor, and the money show in your player balance. Withdrawals mirror that path in reverse, with one further step on our end because we have a payout review before the request leaves our cashier. Knowing the stages helps there plan around weekends, bank holidays and processor cut-off times, which is why we display them instead of keep them assumed.
The next table presents the usual stages your funds passes through in each direction.
| Stage | Deposits | Withdrawals |
|---|---|---|
| 1. Method selection | Pick a registered method in the cashier | Pick a method already used for deposits, or add a new one |
| 2. Amount and confirmation | Enter amount, confirm currency, accept terms | Enter amount inside available balance, confirm payout |
| 3. Internal review | Light automated checks | Full payout review by our payments team |
| 4. Funds released | Balance is updated, game history is written | Funds leave our cashier towards your provider |
Limits, currencies and fees
Limits on our side appear in two layers. The minimum is defined per method, as shown in the table above, and the maximum scales with your verification status and the rail you pick. Unverified accounts work well for everyday play, while fully verified accounts unlock higher per-transaction and daily caps. We hold our fee schedule flat: no deposit fee from our casino, no withdrawal fee on cards, e-wallets or bank account transfer, and just the fee charged by the network on Bitcoin transactions.
Currencies follow the same logic. EUR is the account base, GBP and USD are supported on most methods, and Bitcoin settles at the on-chain rate at the moment your transaction is signed. When a currency conversion is unavoidable we use the published daily rate and show the converted amount in your cashier before you confirm.
Verification and account checks
Player-account verification is the step that protects both sides of a payment. We ask for a government ID, documentation proving the address no older than three months, and, for card users, a masked photo of the card showing solely the first six and last four digits. The review usually completes inside 24 hours once all three documents are uploaded, and our team solely contacts you if a document is unclear or expired.
We offer these checks because payment providers, card brands and anti-funds-laundering rules mandate them. According to the Financial Action Task Force, jurisdictions implementing its recommendations have grown to cover most major cross-border payment corridors, which is the wider reason the cashier cannot skip the verification stage even for repeat there.
Payment timelines and queues
Deposit processing is largely instant, because the work happens at the card scheme or wallet provider. Processing of withdrawals is where our team earns its keep: every cashout request sits in our internal queue, is checked against your wagering status and any active terms of the bonus, and is then released to the particular rail. Card payouts typically clear within one to three banking days after release, electronic wallets inside 24 hours, bank account transfers within two to five days, and Bitcoin after the required network confirmations.
Queues are reviewed in the order they arrive and are staffed across two working shifts, which keeps payouts moving even when a single provider slows down. If a withdrawal is held for a manual review we send a clear email explaining what we need from you, so the request does not stall silently in the queue.
Common payment issues we resolve
Most payment queries our customer help team handles fall into a small set of patterns. A card deposit displays as pending because the issuing bank flagged an unfamiliar merchant, an electronic wallet refund comes back to a closed account, a bank transfer arrives a day late because of an intermediate correspondent bank, or a Bitcoin transaction waits for further confirmations during a congested period. Each case has a fix we can guide you through.
The fastest path is to keep your cashier details live and to reply to any document request the same day. Our payments agents work alongside support seven days a week, so even the unusual cases, such as a partially settled withdrawal or a duplicated deposit, are handled by a person instead of a script.
Responsible payment practices
Limits on deposits, loss limits, session reminders and time-out tools are all available directly from your account profile, alongside a full self-exclusion option that blocks access and refunds each withdrawable balance. We apply these settings at the payment layer in addition, so a lowered deposit limit takes effect on the next transaction instead of following a cooling-off delay.
Players who want a second look can request a statement of every deposit and withdrawal in a particular period, exported as a PDF. That statement, accompanied by the limits above, gives there in our casino a clear view of their spending without needing to sift through monthly bank lines.
Our payments wrap-up
The cashier is designed around four methods, four clear stages and one flat fee policy, which keeps deposits and cashouts predictable for players at our casino. The details in the tables above match the details finance reviewers runs with every day, so what you watch here is what you experience at our cashier. When a question falls outside the published flow, our payments agents are the next step.
